Cancellation & Refunds

Why digital sales are final

Our products are digital files that are delivered the moment your payment is confirmed. Because a downloaded file cannot be returned, we are not able to cancel orders or offer refunds once a purchase is complete. This is why every product page shows the details, format and preview pages before you buy.

Cancellations

Once payment is successful, your order is complete and the files are available immediately, so it cannot be cancelled. If you change your mind before paying, simply leave the checkout page; nothing is charged.

No refunds

We do not offer refunds for completed purchases, including for:

• Changing your mind after buying
• Buying the same product more than once by mistake
• Buying the wrong class, subject or product
• Device, software or compatibility issues on your side
• Not downloading or saving the files after purchase

When we will help

• Payment failed but money was deducted: the order is not placed and the payment is normally reversed automatically by Razorpay or your bank within 5–7 working days. If it is not, contact us with your payment reference.
• Charged twice for the same order: contact us and we will refund the extra payment.
• File damaged or will not open: contact us with your order number and we will fix it or send you a working file.

How to contact us

Write to us through our contact form with your order number or payment reference. We aim to reply within 24 hours.

Agreement

By completing a purchase, you confirm that you have read and agree to this policy.